Summary
SAN JOSE, Calif. -- New software at Hewlett-Packard Co. was supposed to get orders in and out the door faster at the computer giant. Instead, a botched deployment cut into earnings in a big way in August, and executives got fired.
Last month, a system that controls communications between commercial jets and air traffic controllers in southern California shut off because some maintenance had not been performed. A backup also failed, triggering potential peril.See the full content of this document
Extract
Software Not Always to Blame
Computer code foul-ups also recently held the budget for Tacoma, Wash., hostage, delayed financial aid to university students in Indiana and caused retailer Ross Stores Inc.'s profits to plummet 40 percent after a merchandise-tracking system failed.
Such disasters are often blamed on bad software, but the ca...See the full content of this document
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