Doctors 'Lagging' On E-Mail Contact

Summary


LOS ANGELES -- Suzanne Kreuziger is a registered nurse who uses e- mail almost exclusively to communicate with friends. But when it comes to reaching her doctor, there's a frustrating firewall.

The barrier is her doctor's own reluctance to talk to patients through e-mail.

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Extract


Doctors 'Lagging' On E-Mail Contact

"It makes sense to me to have the words laid out, to be able to re-read, to go back to it at a convenient time," the 34-year-old Milwaukee woman recently wrote on a social networking site. "If I were able to ask my physician questions this way, it would make my own health ...

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